FAQ

Customer Service Hours:

  • Monday - Friday: 8 AM to 12 PM and 1 PM to 6 PM PST
  • Saturday: 1 PM to 5 PM PST
  • Sunday: Closed

Frequently Asked Questions

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Where do you ship?

We ship domestically to the United States with free shipping for orders over $50.

We ship internationally to United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore

How long will it take receive my order?

The estimated time for you order is shown on each product. Generally orders are delivered within 10 to 15 days from date of order. Custom and International orders may take longer.

How do I track my order?

When you make an order, you can track the status here on your personal account page, and once shipped you will receive an email with the shipper's tracking number.

How can I get a refund for my order?

You can initiate a refund for any eligible product according to our Return Policy, by selecting Returns in footer menu.

How do I clean and take care of my t-shirts?

Graphic tees are a staple in many wardrobes, combining comfort with personal style. However, to ensure your graphic tees remain vibrant and intact, proper care is essential. This guide covers different graphic technologies, care instructions, and design limitations for each method.

Types of Graphics Technology

Sublimation

Description and History: Sublimation printing involves transferring dye onto fabric using heat. This technique allows the dye to become part of the fabric, resulting in a smooth finish that doesn't crack or peel. Sublimation gained popularity in the early 2000s due to its ability to produce vibrant, all-over prints.

Care Instructions:

  • Wash inside out in cold water.
  • Use a gentle cycle with mild detergent.
  • Avoid bleach and fabric softeners.
  • Hang to dry or tumble dry on low heat.
  • Do not iron directly on the design.

Design Limitations: Sublimation works best on polyester or polyester-blend fabrics. It cannot be used on cotton, as the dye does not bond well with natural fibers.

Screen Printing

Description and History: Screen printing, one of the oldest methods, dates back to ancient China. It involves creating a stencil (or screen) and applying layers of ink onto the fabric. This method is popular for its durability and vibrant colors.

Care Instructions:

  • Turn the tee inside out before washing.
  • Use cold water and a gentle cycle.
  • Wash with like colors to prevent dye transfer.
  • Avoid bleach and harsh detergents.
  • Air dry or tumble dry on low heat.
  • Iron inside out on low heat if necessary.

Design Limitations: Screen printing is excellent for bold, solid colors but less effective for intricate, multi-colored designs. The number of colors is often limited due to the layering process.

Vinyl

Description and History: Vinyl printing uses a special vinyl material cut into shapes or letters and heat-pressed onto the fabric. This method became popular in the 1980s with the rise of custom t-shirt businesses.

Care Instructions:

  • Wash inside out with cold water.
  • Use a gentle cycle and mild detergent.
  • Avoid fabric softeners and bleach.
  • Hang to dry or use a low-heat setting in the dryer.
  • Do not iron directly on the vinyl.

Design Limitations: Vinyl is best for simple designs, text, and logos. It can feel heavy and is less breathable than other printing methods, making it unsuitable for large, detailed images.

General Care Tips for All Graphic Tees

  1. Wash Less Frequently: Over-washing can cause graphics to fade and deteriorate. Only wash when necessary.
  2. Use Gentle Detergents: Harsh chemicals can break down the graphic's adhesive and fabric fibers.
  3. Avoid High Heat: Both washing and drying at high temperatures can damage the graphic and shrink the fabric.
  4. Store Properly: Hang or fold your graphic tees to avoid creases and preserve the design.

Conclusion

Proper care of your graphic tees not only maintains their appearance but also extends their lifespan. Understanding the different types of graphic technologies and following the specific care instructions for each will keep your tees looking fresh and vibrant for years to come. Remember, a little extra attention goes a long way in preserving the quality and appeal of your favorite graphic tees.